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  • When do you offer appointments?
    We offer flexible scheduling Monday through Friday, based on your preferred counselor's availability. Please contact us to arrange a time that suits you. Limited weekend appointments are available. Please inquire about availability if you require a weekend session.
  • Do you provide online/virtual therapy sessions?
    Yes, online sessions are available to anyone who lives in Texas. Sessions are conducted through Simple Practice or RemoteEMDR, and both platforms are HIPAA compliant.
  • How long are sessions?
    Our therapy sessions are tailored to meet your unique needs. Session lengths vary depending on the type of service: - Intake sessions: 60-90 minutes - Play therapy sessions: 45 minutes - Individual weekly sessions: 50 minutes - Couples sessions: 50 or 90 minutes (dependent on counselor) - EMDR sessions: 50 or 90 minutes Please consult with your counselor to determine the best session length for your specific needs.
  • How much do you charge?
    Our counselors' rates vary based on their unique specialties and expertise. Please note that our session rates range from $150 to $200 for a 50-minute session.
  • What forms of payment do you take?
    For your convenience we accept the following debit and credit cards: Visa, MasterCard, American Express, JCB, Discover, and Diners Club as well as FSA and HSA cards for client payments.
  • Do you take insurance?
    We are private-pay providers and do not accept insurance. However, we support clients who wish to seek reimbursement from their insurance companies. To facilitate this process, we provide a monthly superbill that includes: - Session dates and amounts paid - Relevant treatment codes and information You can submit this superbill to your insurance company for reimbursement. Please note that filing for reimbursement is your responsibility, and we recommend verifying your insurance company's policies and benefits before proceeding.
  • Why would I choose to pay private pay instead of using my insurance benefits?
    Several factors contribute to our clients' preference for private counseling services: 1. Insurance requirements: To use insurance for counseling, a mental health diagnosis is necessary, which becomes part of your permanent record. 2. Confidentiality concerns: Insurance companies may request details about your treatment, potentially breaching confidentiality. Unlike therapist-client relationships, insurance information isn't equally protected. 3. Permanent record implications: Once in your medical record, this information can be accessed by third parties for various reasons. 4. Treatment limitations: Insurance companies may restrict the number of sessions or types of therapy available based on your diagnosis, potentially leading to premature termination of therapy.

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